Shipping Policy

At Peacocktee, we’re dedicated to ensuring your Print-on-Demand (POD) shopping experience is seamless. Below is our shipping policy for orders within the USA, covering processing, costs, and delivery details.

Shipping Details

  • Method: Standard Shipping
  • Zone: United States only
  • Cost:
    • $6.95 for orders under $99.99
    • Free shipping on orders $99.99 and above

Order Processing & Delivery Time

  • Order Cut-Off Time: 5:00 PM EST, Monday – Friday
  • Processing Time: 1–2 business days (Monday – Friday, excluding U.S. holidays)
  • Delivery Time: 7–10 business days (depending on location)
  • Total Delivery Time: 8–12 business days (processing + shipping)
  • Carriers: USPS, FedEx, or other trusted partners
    Note: Delays may occur due to holidays, weather, or unforeseen circumstances. We’ll notify you if this affects your order.

Tracking Your Order

Once shipped, you’ll receive a confirmation email with a tracking number to monitor your package’s journey to your doorstep.

Customs, Duties, and Taxes

As we currently ship within the USA only, customs fees, duties, or additional taxes typically do not apply. Contact us if unexpected charges occur.

Damaged or Lost Items

We pack each order carefully, but if your item arrives damaged or is lost:

  • Contact us within 7 days of delivery (or expected delivery date) at contact@peacocktee.com.
  • Include your order number and photos of any damage.
  • We’ll resolve it with a replacement or refund, subject to availability.

Cancellations

To cancel an order, email contact@peacocktee.com within 12 hours of purchase. After processing or shipping begins, cancellations are not possible—see our Refund Policy for return options.

Contact Us

Questions about shipping? Reach out:
Phone: +1 (669) 289-6262
Email: contact@peacocktee.com
Address: 89 Benedict Ave, Norwalk, OH 44857, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST.