Where’s my package?

Tracking numbers are provided on every shipment – if you have not received a tracking number please contact us to retrieve one. 

My Package is lost or stolen? Your package shows delivered? 

In the event that your package shows delivered via tracking but for one reason or another they cannot be located once delivered.

How much is your shipping cost?

Free USPS First Class .

How much long does your shipping take ?

Due to the current peak shopping season, It takes 2-3 business days to leave our warehouse and with USPS First Class normally shipping time frame is within 7-20 business days to reach your address.

We suggest the following in order to try and locate lost or stolen packages:

Please double check the address provided on the order to make sure it was entered correctly. Double check with nearby neighbors to see if maybe they received your package by mistake. Contact the your local Post Office directly or by using the contact information below.

Call us:

• Customer Service representatives are available as follows:
• Monday – Saturday 10am to 6pm
• Sunday – 11am to 6pm
• Phone Number: +1 479 410 0258

For quality and training purposes, calls may be monitored and recorded.

Transit, Handling & Order Cut off Time Domestically: In general, domestic shipments are in transit for 5 – 12 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).